Mohamaud Muse

Mohamaud Muse possesses extensive experience in customer service and airport management, currently serving as a Customer Service Agent (CSA) at OmniServ Ltd. since November 2018. Previous roles include Passenger Service Agent at Swissport, where responsibilities encompassed assisting passengers with check-in procedures, managing baggage processing, and ensuring compliance with security regulations. Additionally, Mohamaud has held positions as a Customer Services Agent at Scape, a Security Officer at Clubsec Management Ltd, and an Interpreter for Diversity NI Ltd and Serco, providing support to asylum seekers and clients in various capacities. Educational qualifications include a Bachelor's degree in Airline Airport Management from Buckinghamshire New University and diplomas in biomedical science and biochemistry from Belfast Metropolitan College and Queen's University Belfast, respectively.