Michelle Needham is currently the Technical Support Manager at Omnissa, a position they have held since 2024. They previously managed customer service at eircom Business Solutions from 2012 to 2015 and served in various engineering and management roles at notable companies including Seagate Technology and Huawei. Michelle's educational background includes a B.E. in Industrial Engineering from the University of Galway and certifications in Supervisory Management and Applied Project Management. Their diverse experience in technical support and managerial positions highlights a strong foundation in both engineering and customer service.
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