Elodie Koopman - Janse

Elodie Koopman - Janse currently serves as Manager HR & CX at Omoda since September 2019, previously holding the position of Customer Experience Manager. With extensive experience in human resource management, Elodie has been pivotal in developing and executing personnel policies, providing strategic advice aligned with the rapidly evolving retail landscape. Prior roles include Psycholoog at PSION and HR Functionaris at Omoda, along with participation in the ShoppingTomorrow expert group on customer engagement. Elodie's educational background includes a Master's Degree in Arbeids- en Organisatiepsychologie from Utrecht University and ongoing studies in Customer Experience & Journey Management at Beeckestijn Business School.