Alina Smirnova

Alina Smirnova has a diverse work experience spanning several industries. Most recently, they worked at OnAir Entertainment, starting in 2021. Alina held the role of Head of Customer Service, demonstrating their leadership skills. Prior to that, they worked at FactSet as the Manager of Customer Experience for a short period. In 2015, Alina joined Evolution as a Senior Customer Service Associate, where they remained until 2021. Additionally, they worked as an Assistant to the Reservation Manager at Sofitel Dubai The Palm from 2013 to 2015. Alina began their career as a Guest Relation Officer at Minos Mare Royal Hotel&Spa in 2013. Alina's work experience showcases their expertise in customer service, management, and leadership roles.

Alina Smirnova completed an Executive Education Course in AI & Strategy at Riga Business School in 2023. Prior to that, they earned a Bachelor's degree in Business Administration from Banku Augstskola from 2015 to 2018. In 2011 to 2013, they studied Service Management at UCL Erhvervsakademi og Professionshøjskole. Alina also obtained additional certifications in AI and Strategy from Riga Business School and Giving and Receiving Feedback from LinkedIn in 2023 and 2022, respectively.