Jeff Kamin

Jeff Kamin is a seasoned consultant and owner at Uncommon Sense Consulting since July 2024, specializing in operations, leadership, and contact center consulting. Previously, Jeff served as the Director of Call Center Operations at On Demand Counseling from January 2024 to July 2024, where responsibilities included designing customer care processes, leading multiple teams, implementing new technology solutions, and improving call handling metrics by over 20% in three months. Jeff has held various leadership positions in companies such as Flipt, Insite Managed Solutions, Laird Connectivity, EnvisionRxOptions, Vox Mobile, Republic Telcom Worldwide, and InfoCision Management Corporation, focusing on customer service, workforce management, and operational efficiencies. Jeff holds a Bachelor's degree in Marketing Management from Florida Southern College, earned between 1996 and 1998.