Hamza Khalili

Hamza Khalili is a seasoned professional with extensive experience in business process outsourcing and customer care operations. Currently serving as the Senior Global Business Process Outsourcing Lead at On, Hamza has held various leadership roles, including Global Business Process Outsourcing Lead and EMEA Customer Care BPO Lead. Previous positions include Service Delivery and Quality at ctrl QS GmbH, Head of Customer Care Operations at WellStar Europe, Global Telesales Manager (Reactivations Ops) at Marley Spoon, and Head of Operations at oBike Global. Hamza holds a Bachelor's degree in Logistics from the Conservatoire National des Arts et Métiers, obtained between 2010 and 2012.