Damien Gouin

Damien Gouin has a diverse work experience in customer success and account management roles in the marketing and technology industry. Damien currently works as a Customer Success Manager at ON24 since December 2021. Prior to that, they were a Client & Partner Success Manager at Selligent Marketing Cloud from March 2021 to December 2021.

Before joining Selligent, Damien worked as a Senior Account Executive at Data Innovation from May 2020 to February 2021. Damien also has substantial experience at Cheetah Digital, where they held the positions of Key Account Manager and Senior Customer Success Manager from April 2017 to May 2020. In these roles, they assisted companies with their digital transformation projects and focused on increasing customer satisfaction.

Damien's earlier experience includes roles at Experian Marketing Services Spain, where they worked as an Account Executive and Key Account Manager from December 2013 to April 2017. Damien also served as a Solution Consultant from April 2012 to November 2013 and as a Key Account Manager and Customer Success Manager from September 2007 to March 2012.

Throughout their career, Damien has gained expertise in enterprise SaaS platforms, cross channel marketing, data quality, consumer insight, and digital transformation.

Damien Gouin's education history includes a Bachelor's degree in Marketing from the University of Orléans (France), obtained between 2001 and 2005. Damien later pursued a Master's degree in Marketing at IAE La Rochelle (France) from 2005 to 2007. Additionally, Damien Gouin has completed an Introduction to MEDDIC course at MEDDIC Academy.