Mona Sotoodeh

Enterprise Customer Success Manager at ON24

Mona Sotoodeh has a diverse range of work experience. Mona is currently serving as an Enterprise Customer Success Manager at ON24, a position they started in February 2023. Prior to this role, they worked as a Customer Success Manager at ON24 from June 2020 to February 2023.

Before joining ON24, Mona was a Customer Success Manager at Namely from August 2018 to May 2020. Mona also held roles at Marketo, where they worked as a Customer Success Manager from April 2018 to August 2018, and as a Renewal Coordinator/Account Manager from March 2017 to March 2018.

Mona's work experience also includes a role at Northside Hospital as a Surgical Operations professional from September 2016 to March 2017. In this role, they were responsible for time-keeping productivity, maintaining customer databases, and promoting continuous quality improvement in the surgical department. Mona also communicated updates to external parties.

In addition to their corporate experience, Mona has a background in the hospitality industry. Mona worked as an Operations Manager at Rumi's Kitchen from June 2010 to 2016.

Mona Sotoodeh holds a Bachelor of Science (B.S.) degree in Neuroscience from Georgia State University. The start and end years of their education are not specified.

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Timeline

  • Enterprise Customer Success Manager

    February, 2023 - present

  • Customer Success Manager

    June, 2020

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