Basilios Servos 🌈

Customer Service Specialist at Méliuz

Basilios Servos has a diverse work experience spanning over several years. Basilios is currently working as a Customer Service Specialist at Méliuz since August 2021. Prior to this, they worked at Congresse.me as a CX from May 2020 to December 2021. Basilios also has experience working at Dafiti Group as an Assistente de Atendimento e Logistic from May 2014 to May 2017, where they provided excellent customer service through omnichannel platforms and handled inventory analysis and cross-docking monitoring. Additionally, they worked at Secretaria de Estado de Educação do Estado de Minas Gerais as a Recepcionista ATB from April 2016 to February 2017, managing school secretary demands, creating reports, and maintaining exceptional parent and student interactions. Basilios began their career at Grupo Contax as a Monitor de Qualidade de Crédito e Cobrança from April 2013 to March 2014, where they analyzed customer calls, generated listening reports, and provided creative solutions to meet the demands of the customer service team.

Basilios Servos pursued their education from 2020 to 2025 at the Universidade Federal de Uberlândia - UFU, where they obtained a Bachelor of Medicine, Bachelor of Surgery (MBBS) degree in the field of Medicina. Prior to that, they attended Senac Brasil from 2013 to 2014, where they earned a Técnico degree in the field of Tecnologia em Segurança do Trabalho.

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Timeline

  • Customer Service Specialist

    July, 2021 - present