Mercedes Cruz serves as the Chief Operations & Creative Officer at Insuring Impact, Inc. since September 2020, driving the company's mission to promote impact beyond insurance. Additionally, Mercedes holds the position of Creative Director at Immerse Inc. since November 2017, overseeing a high-value agency that provides digital marketing solutions tailored for various businesses. Previous experience includes roles as a Police Explorer Adult Advisor at the Milpitas Police Department, a Training Coordinator at Tesla, and a Lead Activities Coordinator at Learning for Life. Mercedes earned a Bachelor of Science in Criminal Justice/Law Enforcement Administration from California State University - East Bay in 2013.
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