Crissane Simons

Crissane Simons is an experienced professional in client relationship management and technical support, currently serving as the Deputy Head of Partner Support at Onafriq since May 2021. Responsibilities include managing stakeholder relationships, enhancing client satisfaction, coordinating project execution, and overseeing partner onboarding. Prior experience includes a significant tenure at IBM from September 2008 to March 2021, where roles ranged from Client Satisfaction Manager for the MEA region to Contract Manager and Technical Support Representative. Crissane began the career in technical support with IBM and Sykes Enterprises, accumulating extensive experience in team leadership, process implementation, and customer service. Educational background includes studies at Esselen Park Centre of Excellence and Lenasia South Secondary.