Karissa Fritz

Karissa Fritz is the Senior Director of OnBoard Customer Success, leading Implementation, Growth, and Customer Success Management teams. She joined Passageways in 2008 and has 15+ years of customer service experience. Her leadership is matched by breadth of experience at Passageways, including roles in Support, Sales, and Implementation. She brings this range of experience to every customer interaction, ensuring her team delivers answers and delights at every turn.