Lonnie R.

Lonnie R. is an experienced professional with a strong background in support and analytics, currently serving as a Support Relationship Manager at One Inc since January 2022, managing relationships with 13 high-profile insurance carriers. Prior to this role, Lonnie R. held various positions at Harland Clarke from 2017 to January 2022, including Client Support Manager II, where responsibilities included overseeing contact center solutions and facilitating client project initiatives. Lonnie R. also worked at TXU Energy from 2008 to 2016, progressing from a Fraud Specialist to an Analyst II, gaining expertise in fraud analysis and process improvement. Lonnie R.'s career began as a Customer Service Representative at Medco Health Solutions Inc. Lonnie R. holds a Bachelor's degree in Project Management from Dallas College and a high school diploma from James Bowie High School.