Eddie Lanz

Eddie Lanz is a Customer Support Relationship Manager at PROS, with extensive experience managing high-priority support cases and reporting metrics to executive teams since February 2018. Previously, Eddie held roles including Senior Customer Support Engineer and Product Support Engineer II at PROS, where significant achievements led to recognition through prestigious awards. Eddie's background also includes customer support consultancy at FIS, client implementation at BullseyeEngagement, and technical engineering at Petrolink. An educational foundation in Supply Chain and Logistics Technology from the University of Houston, complemented by certifications in Business Administration and Oil Field Services, further supports Eddie's professional capabilities.