Lucinda Callahan

Lucinda Callahan currently serves as the Director of Customer Service Operations at One Inc since April 2023. Prior to this role, extensive experience at Accenture included positions such as Mobilization Associate Manager, Service Delivery Lead, and Claims Team Lead, with a focus on managing training and delivery operations for global health clients, resulting in significant revenue growth and improved training efficiency. Earlier career roles at Marriott International involved managing accounts payable processes and cash management for hotel properties. Lucinda holds a certificate in Data Processing from Tennessee College of Applied Technology, Oneida/Huntsville.