Dawn Eaton

Dawn Eaton has extensive experience in service transition and management within the IT sector. Currently serving as a Service Transition Analyst at One Manchester since September 2020, Dawn previously held the same title at Lookers plc from May 2019 to September 2020. Earlier roles include Helpdesk Manager at engage|ats (Havas People) and Change and Quality Analyst at Co-op, where responsibilities encompassed ensuring service desk readiness for new services, managing service integration, and developing training programs. Dawn's career reflects a strong focus on operational excellence and stakeholder engagement in service delivery.