Adam Martin

Adam Martin has extensive experience in customer service and IT support, currently serving as the Customer Experience Team Manager and previously as the Support Team Manager at OneAdvanced since October 2021. Prior roles include Team Leader of the IT Service Desk at Smart Apprentices from March 2018 to October 2021, where oversight of daily operations and support agent management was key, and IT Support and Software Trainer at Smart Assessor from July 2015 to March 2018, focusing on handling user queries. Adam Martin began a professional career at Ibstock Brick Ltd in 2012, contributing to pensions administration. Adam holds a Bachelor of Arts in Business Administration from Coventry University, completed in 2015.