Matt Horton

Matt Horton has an extensive background in technical and customer support, currently serving as the Customer Experience Director at Advanced since March 2011. Responsibilities include overseeing technical and managed support for numerous businesses across the UK, managing remote and on-site teams, and handling the commercial aspects of service, such as SLAs and pricing. Previous roles include Technical Support Manager at both IRIS Software and Mountain Software, as well as IT Manager at ACIS Group. Early career experience includes positions as a Systems Administrator at Newark College and IT Support at Lincolnshire Police, demonstrating a solid foundation in IT and support management.