Customer Experience and Support
About
The Customer Experience and Support team at Advanced is dedicated to ensuring that clients receive outstanding service and support throughout their journey with our software solutions. This team focuses on enhancing customer satisfaction by managing support operations, delivering effective service, and driving customer success initiatives across various sectors, including HR, legal, and education. Through proactive engagement and tailored solutions, they aim to foster long-term relationships and maximize the value of our offerings for each customer.
Team members
Adam Martin
Customer Experience Team Manag...
Amelia Simpson
Customer Support Manager
Jack Griffin
Customer Success Manager
Marie Kamara
Support Operations Manager
Mark Baxter
Customer Operations Service Le...
Matt Horton
Customer Experience Director -...
Paul Thompson
Support Team Leader - Docman/p...
Sam Holloway
Techapp Support Team Leader
Samantha Mills
Head Of Customer Experience- H...
Scott Wilkinson
Support Team Manager
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