Hillary Jordan is a seasoned professional in customer success and operations with a strong background in program management and strategic business development. Currently serving in Customer Success Operations at Edge since March 2024, Hillary previously held a role at Salesforce from November 2021 to November 2023, where contributions included enhancing customer experience programs and influencing product strategies. Prior experience includes leadership roles at Stanford Seed, focusing on program lifecycle management and event marketing, and positions at Carnegie Mellon Silicon Valley, where operations and finance management skills were honed. Hillary also has experience in donor relations and development with organizations such as the Peninsula Open Space Trust and the Santa Cruz County Symphony. Educational credentials include an MBA in Strategic Business Management from Hofstra University and a B.A. in History from the University of Redlands.