Dawn Kelly

Dawn Kelly is an accomplished professional with extensive experience in the hospitality and customer service sectors. Currently serving as the Director of Concierge - Global at onefinestay since October 2022, Dawn previously held the position of Customer Service Manager for the UK and Ireland at Brown-Forman from April 2021 to October 2022. Additional roles include Head of Concierge for Europe & Asia at onefinestay and Operations Manager at Fields, Morris & Verdin. Dawn's career also features positions such as Area Development Manager at Honest Burgers Ltd and Resort Manager at Esprit Ski. Educational credentials include a BA (Hons) in Politics and International Studies and an MSc in Hotel & Catering Management from The Manchester Metropolitan University.