Yannick Lelouet

Yannick Lelouet is an experienced operations leader with extensive expertise in managing customer accounts and driving growth across various sectors. Currently serving as the Head of Operations at OneFlash since February 2025, Yannick previously held the same position at TOTEM from September 2019 to January 2025, overseeing a portfolio of 50 customers while focusing on enhancing customer satisfaction and reducing churn. Previous roles include key account management and operational leadership at E. Leclerc, Bouygues Telecom, Monoprix, and Auchan, where Yannick demonstrated strong skills in team management, sales strategy implementation, and commercial objectives achievement. Academic qualifications include a Master 2 in Purchasing, Logistics, and Distribution from ISC Paris and a DUT in Marketing Techniques from IUT de Sceaux.