Ziad Allam

Ziad Allam is an IT Service Management Team Leader at OneHealth since November 2022, overseeing a team that supports and provisions cloud computing services while managing relationships with cloud providers. Previous experience includes a role as Technical Support Engineer 2 at Dell Technologies from March 2019 to October 2022, where Ziad achieved notable customer satisfaction rankings, developed customer guides, trained engineers, and served as a Global Subject Matter Expert. Prior positions encompass roles at Advanced Computer Technology, Orange Business Services, 3HandsEG, and Egyptian Railway Authority, alongside multiple internships during their education at the Arab Academy for Science, Technology and Maritime Transport, where Ziad earned a Bachelor of Engineering in Electrical, Electronics, and Communications Engineering.