Onepilot
Antoine de Gouvello has extensive experience in customer care outsourcing, marketing, business development, and event organization. With a background in sports business and management, Antoine has worked in various roles such as Account Director, Partnership Manager, General Manager, Account Manager, and Support Hero. Antoine has been involved in managing client portfolios, implementing communication strategies, organizing events, and supporting high-level sports projects. Antoine holds a Bachelor's degree in Marketing and Management in Sport, as well as a Master's degree in Sport Business.
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Onepilot
Onepilot developed a software solution aiming to help both large corporates and SMEs with a ticketing system for providing a fast, human response to customer support at all times, 24/7. The company says that their solution allows agents to handle even the most complex of issues in a matter of minutes, increase a company’s sales by up to 20%,and halve their average response time.