Onepilot
Ichai Bouhanna is a Sales Manager at Onepilot, overseeing customer care outsourcing for over 200 e-merchants. Prior to this role, Ichai worked as a Business Developer and Customer Relations Specialist at BOXTAL. Ichai also has experience as an Independent Real Estate Agent at IAD France. Bouhanna holds a Baccalauréat degree in Science from Merkaz Collège-Lycée Garçons.
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Onepilot
Onepilot developed a software solution aiming to help both large corporates and SMEs with a ticketing system for providing a fast, human response to customer support at all times, 24/7. The company says that their solution allows agents to handle even the most complex of issues in a matter of minutes, increase a company’s sales by up to 20%,and halve their average response time.