Balaji Venkatraman is an experienced professional in after-sales service management, currently serving as Service Director at OnePlus since May 2023, overseeing premium smartphones, IoT devices, smart accessories, and smart TVs across India. Previous roles include General Manager at Intex Technologies, Director of Service at Realme India, Head of Mobility Service at Panasonic India, and General Manager of Terminal Services at Huawei, where significant contributions were made to enhance service operations and support networks. Balaji's expertise extends to establishing service frameworks at Future Group People Office and managing CDMA service operations at Kyocera Communications. Early career experiences include positions at Samsung Electronics, Panasonic, and Global Telesystems, alongside a Bachelor's degree in Electronics and Telecommunication Engineering from the University of Madras.