Adam Hager is a seasoned professional in customer success and support operations, currently serving as the Director of Customer Success at OneRiver Software since January 2025. Prior experience includes roles as Support and Quality Assurance Manager at Kambeo, where responsibilities encompassed managing support operations and improving customer satisfaction, and IIOT Product Manager and Support Manager at VIZIYA Corp., overseeing the support department for various ERP/EAM systems. Adam's background in the Canadian Armed Forces as an Infantry Sergeant and positions at Bell The Createch Group as a Senior Support Consultant reflect a strong foundation in leadership and technical expertise, bolstered by an education in Computer Sciences from Mohawk College. Adam holds multiple IBM certifications, showcasing a commitment to professional development and industry standards.
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