Kevin Chau is a Senior Technical Support Engineer at OneStream Software, where expertise is applied in supporting a leading finance platform that enhances corporate performance management. Previously, Kevin worked as an Application Support Specialist at Omnigo Software, achieving high first-contact resolution rates and maintaining efficient response times. Early experience includes a role as a Crew Trainer at Starbucks, overseeing training and management of customer service teams, as well as a Managed Services Engineer position at US Cloud, focusing on enterprise technical support. Kevin began a career in IT as a Technical Support Engineer at Webster University, providing tailored support and managing technical issues through a ticketing system. Kevin holds a Bachelor of Science degree in Biology from Webster University.
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