Amanda Hartman is an experienced professional in customer success operations, currently serving as Senior Director of Customer Success Operations & Services at OneStudyTeam since September 2021. Hartman has a proven track record in building and leading teams focused on Customer Success, Professional Services, Technical Support, and Training, primarily serving biopharma sponsors and clinical trial participants. Prior to this role, Hartman held various positions at Egnyte from April 2014 to September 2021, where responsibilities included driving the effectiveness and efficiency of the Customer Success team and enhancing customer engagement. Early professional experience includes roles at Salesforce.com and Jigsaw Data Corporation, where Hartman developed and delivered training programs and managed high-level customer accounts. Hartman holds a Bachelor's Degree in Organizational Business Management from Whitworth University and an Associate of Arts from the Community Colleges of Spokane.
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