Shane Reid is an experienced professional in customer success and business development, currently serving as the Director of Customer Success at OneStudyTeam since April 2022. Prior to this role, Shane held the position of Vice President of Customer Success at CipherHealth from May 2016 to April 2022, and also worked as an Account Strategist. Earlier experience includes a role as the Market Access & Business Development Manager at Decideum, where market access expertise encompassed opportunity assessment, payer programs, and public affairs. Shane began a career in business development as a representative at PhoenixBio USA Corporation, followed by a position at UK Trade & Investment, assisting life sciences companies with economic development. Shane's early research experience includes a Senior Research Assistant role at the Hospital for Special Surgery. Educational qualifications comprise a B.A. in Biology from New York University and a Master of Science in Biomedical Sciences from Rutgers University's School of Graduate Studies.
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