Kathleen Meagher

Kathleen Meagher is an experienced operations manager with a strong background in customer service and quality assurance. Since May 2016, Kathleen has led teams of customer service and tech support agents at OneSupport, focusing on monitoring performance metrics and developing training programs. Previous roles include quality assurance in a telecommunications company, content moderation on platforms like Twitch and Discord, and freelance editing for diverse clients. Kathleen's expertise extends to web search evaluation, recipe development, and auditing for dietary standards with independent contracting positions. Educational achievements include an MFA in Film and Screenwriting from Boston University, an AS in Culinary Arts from Johnson & Wales University, and a BA in International Studies from American University.