OneTeam Services
Forrest Lin is a Senior Consultant and Software Engineer at OneTeam Services, with previous experience as a Software Developer at DigiGround and a Full-stack Developer at JR Academy. At DigiGround, responsibilities included building and maintaining wikis for cross-functional teams, while at JR Academy, collaboration in Agile/Scrum environments and conducting workshops on development concepts were key achievements. Notably, Forrest was instrumental in migrating and refactoring the official website of JR Academy. An early role as an Information Technology Help Desk Intern at Tesla involved troubleshooting IT-related issues and maintaining electronic office equipment. Forrest holds a Master’s degree in Information Technology from UNSW and dual Bachelor's degrees in Telecommunication Engineering with Management from Beijing University of Posts and Telecommunications and Queen Mary University of London.
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OneTeam Services
Would the ability to make client services more valuable to major clients help to: • Retain existing major services clients for extended periods? • Grow services revenue from existing major clients? • Win new services revenue from prospective major clients? What if your services could be presented as providing far more value by helping address the other key concerns currently facing major corporations and governments? Imagine; • If major clients could differentiate your services from competitors as providing greater value, thereby reduce competitive pressures to discount rates to win their business. • You are able to scale the performance of your in-house client services more effectively, with greater control, thereby maintain margins against client KPI’s. • Winning additional services revenue could be made competitively easier, simply by being able to demonstrate how your processes can meet and exceed their expectations. Follow us on this LinkedIn Showcase page to stay informed and receive our posts, or learn more by visiting the web address below.