Ethan Hartman

Ethan Hartman is an experienced support engineering manager currently at Onfleet, where a remote team was built, leading to high customer satisfaction scores and timely support for international customers. Previous roles include support engineer at Nylas, where issues for B2B clients were addressed, and director of support and product at Dash Labs Inc., contributing to the growth of a consumer app and machine learning model. As a founding partner at LaunchPack, strategic execution of crowdfunding campaigns was emphasized, while experience as project and community manager at Blinkinlabs involved successful Kickstarter campaigns. Additional roles include customer success manager at littleBits, customer support and documentation manager at Makerbot Industries, and supervisory positions in the wine industry, showcasing a diverse background across technology and customer service. Ethan holds a BA in Classics from Columbia University and an MA in Music, Science, and Technology from Stanford University.