Shivani Aggarwal is a Senior Operations Analyst at OnGrid since July 2021, where responsibilities include report creation and quality auditing of on-call verifications related to employment. Prior experience includes a role as a Customer Experience Specialist at John Jacobs from January 2020 to October 2020 and a summer internship at StockHolding Corporation of India Limited in May 2019. Shivani holds a Diploma in Human Resources Management from Gl Bajaj Institute of Management and Research (2018-2020) and a Bachelor of Commerce from Delhi University (2015-2018), along with completing Senior Secondary Education focused on Commerce with Mathematics at The Cambridge International School (2013-2015).