Karen Falandays

Karen Falandays is an experienced training and education professional with a strong background in software applications and office productivity. Since 2002, Karen has served as a Page Expert for Outlook at Experts Exchange, while also working as a Training Specialist at ONLC Training Centers since 1998, conducting full-day webinars on Outlook, OneNote, Excel, and PowerPoint. Additionally, Karen has extensive experience as a Corporate Software Training Consultant at PC Resource, focusing on instructor-led training. Previous roles include Global Trainer at AstraZeneca Pharmaceuticals and Training Delivery Manager at NIMH, where Karen specialized in migration training for Office 97. Early career experience includes a position as a Trainer at Logical Operations. Karen holds an MBA in Operations from the University of Rochester - Simon Business School and a BS in Elementary Education/Psychology from the State University of New York at Oswego.