AK

Anna Korpivaara

Director, Customer Experience & B2C business at ONNI

Anna Korpivaara has a diverse work experience, starting with their current roles at UN Global Compact Network Finland, where they serve as Vice Chairman of The Board and a Board Member. Anna is involved in promoting corporate sustainability and aligning business operations with global sustainability goals.

Prior to that, Anna held various positions at ONNI (Med Group Oy) from 2017 to 2022. Anna was the Director of Customer Experience & B2C business, responsible for the profitability and development of ONNI's consumer business. Anna also led marketing, communications, digital sales development, corporate responsibility strategy, customer service, and customer experience development. Anna successfully led a team of professionals in these areas.

Before joining ONNI, Anna was a Board Member at Tradekan sairauskassa, where they contributed to supporting employees' healthcare services. Anna also served as a Board Member at Co-operative Tradeka, gaining a comprehensive understanding of leading Finnish businesses in various sectors.

In 2014, Anna worked as the Global Marketing Director at Futudent (Novocam Medical Innovations Oy), where they played a key role in expanding the company's video communication tool and cloud sharing service in the dental industry globally.

Anna also has experience as a retailer at me&i, building their own successful business in fashion retail. Anna honed their personal selling, negotiation, and marketing skills, focusing on understanding customers and enhancing their experience.

Additionally, Anna worked as an Entrepreneur at their own company, Toiminimi Anna Korpivaara, where they handled sales and marketing consulting projects. Anna also worked as a New Business Developer at NBO - New Business Office Oy, supporting B2B clients in acquiring new business.

In the early stages of their career, Anna worked as a Localization Project Coordinator at Lionbridge and as a Promotion Team Leader at SDM Direct & MCG Pointer Group. In these positions, they organized marketing campaigns and promotions, demonstrating their marketing and leadership capabilities.

Overall, Anna Korpivaara has a well-rounded work experience with a focus on corporate sustainability, customer experience, marketing, and leadership.

Anna Korpivaara holds a Master's Degree in International Marketing from the University of Vaasa, which they obtained in 2006. Anna also briefly studied International Business and Economics at Poznan University of Economics And Business in 2001. In terms of additional certifications, Anna has obtained the United Nations Global Compact SDG Ambition Accelerator certification from Global Compact Network Finland in June 2021. In November 2019, they received the Certified Board Member certification from Tampereen kauppakamari. Additionally, Anna obtained the Inbound Certification from HubSpot in January 2015.

Links

Timeline

  • Director, Customer Experience & B2C business

    March, 2022 - present

  • Customer Experience Director

    January, 2021

  • Head Of Marketing

    October, 2018

  • Digital Marketing Manager

    January, 2017