Lily Fanjaud

Customer Support Lead at Onoff Group

Lily Fanjaud has a diverse work experience, starting in 2003 as a Conseillère en vente at SFD, where they focused on selling mobile products and services. In 2010, they worked as a Commerciale at Missions Interim. The following year, they joined Groupe ADEQUAT as an Assistante administrative et commerciale. In 2012, they became an Employée de banque at Banque Chaix, where they managed clients, processed transactions, and handled administrative tasks. Most recently, Lily joined onoff Telecom in 2015 as a Customer Support Lead, where they handled support tickets, resolved bugs and disputes, collaborated with developers, and managed community management on various social media platforms.

Lily Fanjaud's education history includes several academic achievements. From 1999 to 2001, they attended Lycée Jean Moulin and obtained a Baccalauréat Sciences et Technologies du Tertiaire with a focus on Option Action et Communication Commerciale. Following this, they pursued higher education at Esicad from 2003 to 2005, where they earned a BTS Action Commerciale degree in Commerce/Marketing. In 2008 and 2009, Lily enrolled at CNED to acquire a CAP Petite Enfance degree.

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Timeline

  • Customer Support Lead

    February, 2015 - present