Arpita Ghosh

Arpita Ghosh is an experienced professional currently serving as a Senior Operations Manager at OnProcess Technology since June 2011, where responsibilities include process improvement, innovation, business retention, and development. Prior to this role, Arpita held the position of Operations Manager at the same company and worked as a Customer Care Executive at Direxions Marketing Solutions Pvt. Ltd., where duties involved managing the email helpdesk for ABP Pvt. Ltd. Earlier experience includes a position as an Executive of Operations at IBM DAKSH BUSINESS PROCESS SERVICES, providing technical support to Canadian customers of BELL EXPRESS VU. Arpita Ghosh holds a Bachelor of Arts in English from the University of Calcutta and has a certification in B.A. (H) English from Seth Anandram Jaipuria College, along with MATRICULATION from St. Joseph's High School, Patna.