Onsi
- Joanne Williams-Impey
Joanne Williams-Impey (She/Her)
Head of Claims & Member Support at Onsi
Hi, I am Jo and I look after the Claims Team. We work very closely with our Claims Handling Partners and are always looking for ways to improve our service.
The Insurance industry has given me a living for more than 25 years but it is much more than that for me. I love the mix of technical delivery with assisting our members at some of the most difficult times.
I am based in the London office and enjoy spending time in the office and working from home.
Want to learn more about our claims experience then please just drop me a message?
Org chart
Peers
Teams
Work style
How I prefer to work
Remote & Office
Morning
Mostly in a team
Qualities I value in my colleagues
- Honesty
- curiosity
- creativity
- ownership
- sense of humor
My communication style
- Open
- direct
- transparent
- genuine
My pet peeves
- Arrogance
- close-mindedness
- micromanagement
- disloyalty
Fun fact
I have jumped out of an airplane....twice.
Personal Q&A
What do people misunderstand about you?
I am little shy!
Timeline
Head of Claims & Member Support
Current role
Head of Claims