Bradley Hughes is an accomplished professional with extensive experience in data analytics and customer insights across various industries. Currently serving as Senior Manager of Insight & Analytics at Ontario Teachers' Pension Plan, Bradley leads analytical projects aimed at enhancing member satisfaction and engagement while driving strategic initiatives. Prior roles include Customer Insights Senior Advisor at Dell, where Bradley advised on communication strategies and established KPIs, and Senior Analyst at IDC, focusing on market intelligence in the printing sector. Bradley's career began with technical roles in product marketing and web development, complemented by a BMath degree in Applied Mathematics from the University of Waterloo.
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