James McDonald possesses extensive experience in customer experience management, account specialization, and education. Currently serving as CX Manager for Partner Programs at OOBE Apparel Design Group, James has held various roles within the company since June 2021. Concurrently, James teaches a Freshmen Seminar as an Adjunct Professor at Greenville Technical College since August 2019. Prior to these positions, James worked at adidas from March 2015 to June 2021, progressing through multiple account specialist roles with responsibilities in order management and team collaboration. James's prior experience includes service as a First Lieutenant in the Army National Guard, a Customer Service Representative at ScanSource, and a Customer Service Associate at Publix Super Markets. Academic qualifications include a Master of Business Administration and a Bachelor of Business Administration, both from North Greenville University.
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