Lakena Alston, MBA

Lakena Alston, MBA, has extensive work experience in the telecommunications industry. Lakena started their career at AT&T Mobility in 1999 as a Technical Support Rep, where they troubleshooted and resolved technical issues for customers. Lakena also tracked and monitored technical trends and advised senior departments. In addition, Lakena worked as a Credit and Activations Analyst at AT&T Mobility, processing credit inquiries and handling service orders. Lakena joined Ookla in 2006 as a QA Senior Research Analyst, although specific details about this role are not provided.

Lakena Alston, MBA, holds a Master of Business Administration (MBA) degree from Belhaven University, which they earned between 2007 and 2009. Prior to that, between 2004 and 2007, Lakena earned their Bachelor of Business Administration (BBA) degree, also from Belhaven University. Additionally, they pursued further professional development in the field of project management, obtaining a Graduate Certificate from Keller Graduate School of Management of DeVry University between 2010 and 2011.