Scotty Carreiro

Scotty Carreiro's work experience includes:

1. Technical Services Engineer at Ookla (2022-present): Scotty provides enterprise support to a global customer base on a suite of network measurement products. This includes education, policy enforcement, documentation creation, and external client calls with partners and customers. Scotty consistently performs well in tickets engaged/closed and maintains high customer satisfaction scores.

2. Director of Sales and Support at Azalea Barcodes (2019-2022): Scotty provides post-sale support to database developers and end users in the Desktop Publishing industry. Their responsibilities include contract negotiations, reseller support, management of license renewals, IT integration support, custom font creation, and website updates.

3. QA / DevOps / Install Engineer at React Mobile (2018-2021): Scotty worked in Quality Assurance, DevOps, and as an Install Engineer.

4. IT Manager - Contractor at Human, Inc. (2016-2019): Scotty served as the IT Manager on a contract basis.

5. IT Director at RootMetrics an IHS Markit Company (2012-2016): Scotty played a key role in the merger of RootMetrics with IHS Markit. Scotty supported the technical needs of RootMetrics during the merger and was responsible for the successful email migration of 180 users. Scotty also developed hardware standards, new hire onboarding processes, and mobile device security standards. Additionally, they managed the hardware/software/tech budget and AWS reservation management.

6. Director, IT Projects - Allrecipes.com at Reader's Digest Association (2011-2012): Scotty served as the IT Projects Director for Allrecipes.com, overseeing due diligence in the sale process and acting as a technical representative on control reviews and audits.

7. IT Director at Allrecipes.com, A Division of Reader's Digest (1999-2011): Scotty joined the company as the 10th employee and was responsible for data center operations and supporting office growth. Scotty later served as the IT Director, managing more extensive IT operations.

Scotty Carreiro completed a Bachelor's of Science degree in Human Resources Management from the University of Massachusetts Dartmouth in 1989. Scotty then pursued further education and obtained a Master of Business Administration (MBA) degree from the same university, completing it between the years 1989 and 1991.