Markku Autio

Markku Autio is a seasoned professional with extensive experience in customer experience and product management within the insurance and technology sectors. Currently serving as the Customer Experience Lead at OP Financial Group since February 2017, Markku oversees OP Life Assurance Company’s customer experience efforts, focusing on life insurances, insurance savings, and pension insurances. Previous roles include Business Developer and Business Designer at OP Financial Group, where Markku led initiatives for product line success and explored new market opportunities. Prior experience includes roles at Bitfactor Oy as Lead Consultant, at Creoir as Marketing Director, and significant tenure at Microsoft and Nokia in various product management and UI design positions. Markku holds a Master’s degree in Marketing from the University of Vaasa.