José Martín G.

José Martín G. is an experienced professional currently serving as Senior Academic Operation Manager and PM for Online Education at Open English since June 2021. Previous roles include Customer Care Manager at Experian, where oversight of up to 200 employees managing consumer financial credit reports was a key responsibility, and Project Manager at British Council, leading the implementation of an online English language e-learning solution in Chile. With extensive experience at Oracle in various management roles, including Manager of the Global Customer Hub and Service Delivery Manager, José has demonstrated a strong ability to enhance operational efficiencies and client satisfaction. Earlier roles involved service management and support, including a pivotal role in restoring IT healthcare services post-2010 earthquake in Chile. José holds a Bachelor's degree in Computer Engineering from Universidad de Las Américas and has completed several leadership and communication courses at prestigious institutions, including Harvard University.