Bram Dagevos is an experienced procesmanager currently working at Open Line since February 2013, where responsibilities include optimizing business processes within Managed Services and establishing the Service Portfolio Management process. Previously, Bram held the position of Manager Back-Office, contributing to the development of ITIL processes and structured management activities. Prior to Open Line, Bram served as Service Portfolio Manager a.i. at azM, focusing on Service Portfolio Management and defining service catalogs and SLAs. Other roles include Manager Managed Infrastructure Services at azM and Manager Back-Office at Vendex KBB IT Services, where technical management and ITIL processes were key responsibilities. Education includes an MBA in Business Administration from Maastricht University.
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