Ray Jankus

Ray Jankus is an experienced Customer Support Specialist with a career in technical support and training spanning over three decades. Currently employed at eCreators since August 2019, Ray provides 1st and 2nd level support for clients using the Moodle-based application Learnbook and prepares procedural documentation. Prior roles include Senior Support Analyst at Tribal Group, Junior Support Analyst at Human Edge Software Corporation, and Customer Support Specialist at United Weighing Australia, among others. Ray has a strong background in training, having served as a Computer Software Trainer in various institutions, and possesses numerous educational qualifications, including a Bachelor of Education with a major in Information Systems and a Diploma of Teaching.