Rain R.

Rain R. has a diverse range of work experience, starting in 2005 as a Customer Care Specialist at Advanced Contact Solutions, Inc. They then worked as an Escalation Specialist at ePerformax, where they were responsible for conducting investigations and analysis of transaction activity on customer accounts. Rain R. then transitioned to a role as a Senior Associate at STARTEK, where they demonstrated research, analysis, and excellent communication skills. They also mentored new hires and provided coaching through effective strategies.

In 2011, Rain R. joined JPMorgan Chase & Co. as a Risk Management Analyst, where they assessed customer accounts and handled escalated complaints. They also worked as a General Virtual Assistant at ITEMS for Health, providing virtual support.

From 2017 to 2020, Rain R. served as an Assistant Transaction Coordinator at 14 Moves International, assisting with real estate transactions. They then worked as a Senior Transaction and Listing Coordinator at Keller Williams Realty Group, where they acted as a liaison between real estate agents, clients, and other parties involved in transactions. Rain R. created timelines and ensured all necessary documentation was completed and sent for review.

Most recently, Rain R. joined OPEN TO CLOSE as a Learning and Organizational Development Manager in October 2020. In this role, they collaborated closely with senior leadership and the CEO to make business decisions regarding system implementation and modification. They provided training, coaching, and support for leadership teams and implemented change management initiatives.

Overall, Rain R. has demonstrated a diverse skill set in various industries, including real estate, finance, and customer service. They have experience in research, analysis, communication, and fostering positive relationships with clients and colleagues.

Rain R. pursued a Bachelor of Fine Arts (B.F.A.) degree in Advertising from the Philippine Women's University from 2001 to 2003. Additionally, in July 2009, Rain obtained a Red Hat Certification. The institution that granted the certification is unspecified.