Michael Lattanzio

Michael Lattanzio is currently the Head of CX & Marketplace Operations at Openbay. Prior to this, they held various positions at Openbay, including Customer Success Manager, West Coast Sales and Market Management, and Partner Development Representative. Michael also has experience working as a Digital Media Consultant at WordJack Media. Michael has a proven track record in developing and executing strategies that improve customer satisfaction and grow market share. Michael is an expert in the auto repair industry and is passionate about making the car repair process simpler and more convenient for customers.

Michael Lattanzio holds a Master of Business Administration from Babson College - Franklin W. Olin Graduate School of Business, with a focus in entrepreneurship and entrepreneurial studies. Michael also has a bachelor's degree in international business from the Massachusetts College of Liberal Arts, as well as a bachelor's degree in creative writing from the same school. In addition, they have completed a full stack web development bootcamp at Launch Academy.

Some of their coworkers include Michael Marceau - Director of Engineering, Alexander Jenkins - Head of Product, and Kate Pope Smith - Head of Marketing. Michael Lattanzio reports to Rob Infantino, CEO & Founder.