Anaïs Nolorgues

Anaïs Nolorgues is an experienced professional in customer support and management with a strong background in team leadership and operational efficiency. Currently serving as Responsable assistance du service clients at OpenClassrooms since October 2021, Anaïs previously held roles including Mentor & Coaches Support Specialist. At Skello, as Head Of Support, significant improvements were achieved in response times and customer satisfaction, alongside the successful establishment of a client onboarding department. At Doctolib, Anaïs managed a team of 14, consistently meeting performance metrics and addressing operational crises. Early career experience includes roles in recruitment and event project management, complemented by an MBA in Consulting, Strategy, and Entrepreneurship. Language proficiency includes French, with references from notable organizations such as Stabilo and FNAC.